Contact Us

Contact CarolinaKmote

We are here to help you with questions about our sofas, furniture collections, orders, shipping, returns, payments, and product information.

Customer Support

Email: info@carolinakmote.com
Phone: +1 (347) 525-1809
Address: 7924 NE 2nd Ave, Suite 102 & 103, Miami, FL 33138, United States

We Can Help With

Our customer service team can assist with:

• Sofa and furniture product questions.

• Dimensions and material information.

• Order status.

• Delivery and tracking.

• Damaged or missing items.

• Returns and refunds.

• Payment questions.

• Furniture care information.

• General website inquiries.

Order-Related Questions

When contacting us about an existing order, please include:

• Your order number.

• Name used on the order.

• Email address associated with the purchase.

• A brief description of your question.

For damaged furniture, include clear photographs when possible.

We aim to provide helpful and timely customer support and appreciate your patience during high-volume periods.